ARE YOU SITTING COMFORTABLY?
or does the chair you work on leave
your back aching?
Ordering
couldn't be easier ...
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select your stool model and choose your colour
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click on the link to order
on-line
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you will be asked for your
delivery address and contact details and credit card payment details
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once you have submitted your
order online you will receive an email from us confirming your order
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your stool is manufactured to
order and will take approx.3 weeks
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upon completion of manufacture
your stool order will be despatched on a courier to the delivery address you
have specified
Your Questions
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we welcome any questions you may have about our saddle seating. You can
email or telephone
0121 332 1850
to speak to an advisor monday - friday 10am - 4pm.
Please leave your details if our lines are busy and an operator will be
happy to call you back.
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we welcome orders from the following:-
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Private Purchases by Individuals |
NHS
- Clinics, Hospitals, Dental, GP Surgeries & Nursing Homes |
UK
Government - Laboratories, Universities, Emergency Services & PLC
Companies. |
Ltd
Companies. |
Proforma, BACs or credit card payments. |
Fax or
Mail your purchase order (must have an official purchase order
number). |
Fax or
Mail your purchase order (must have an official purchase order
number). |
Proforma, BACs or credit card payments. |
Delivery
Our
standard courier service on all orders is offered free of charge throughout
mainland UK.
Our Saddle Stools are
despatched by our nominated couriers who will deliver during normal
weekday working hours mon- fri 9-6, to the address you specify. A signature is required against all
our deliveries.
We cannot accept responsibility for
late deliveries caused by QC or transport delays.
...when you receive your order
We make every
effort to ensure that our products arrive with you in the best
condition possible. When you receive your parcel(s) from the
courier please follow these guidelines:
If the parcel(s) look damaged please
sign for it as 'damaged' or reject it from the courier. In the
event of damage please notify Sitting-comfortably.co.uk immediately and
retain all packaging. Always check the contents of your parcel
against your itemised invoice (which will be enclosed inside the
parcel). Please report any shortages to SC within 24hours.
Any query reported within 24hours will be dealt with by our Customer
Services Team as expeditiously as possible- Call 0121 332 1850.
Cancellation
Sitting-Comfortably sell
at trade prices on a 'Business to Business' basis. Stools manufactured to your specific requirements i.e. by way of colour, size or options are non-standard goods and cannot be
cancelled. Prior to despatch non-standard
goods that are in production cannot be cancelled and payment must be made in
full. After despatch non-standard goods cannot be cancelled or
supplied on a sale or return basis.
Alterations or modifications to orders can only
be agreed if the item(s) are not in full production.
We are unable to accept responsibility for customers ordering
non-standard goods to the wrong size or specification.
Prices & Specifications.
Prices shown on our web site are correct at
date of publication but are subject to alteration without prior
notice. All our trade prices are
Exclusive of VAT. Errors and omissions
are excepted.
We take special care to show correct
specifications, sizes and
weights and such descriptions, whilst given as a guide in good faith are
subject to modification as part of our on-going
development programme. All dimensions and weights quoted are
approximate. Colour finishes may
vary.
Your Guarantee
All Sitting-comfortably
Saddle Stool's come complete with a manufacturer's 12-month Guarantee.
As a British
manufacturer we make every effort to ensure that our quality equipment is
manufactured to the highest standards and is received by you in the
very best condition possible. We offer a 12 month guarantee covered by the following
terms & conditions:
"We undertake for a period of 12 months from the date of
invoice to make good, free of charge, by repair or replacement any
mechanical defects subject to the following conditions:
1. the product has not been subjected to misuse, neglect or
accident.
2. no modifications, repairs or alterations have been effected.
Under these terms wear and tear is not covered i.e. upholstery/vinyl
damage.
All damages or shortages
must be notified to Sitting-comfortably.co.uk within 24 hours of initial receipt.
In this
instance we request that all packaging/boxing is retained for safe
return of the goods. Please note that vinyl upholstery covering is
only guaranteed for the first 24 hours after initial receipt. No
claims can be considered after this period and any accidental damage
after this time e.g. upholstery rips and tears, is not the
responsibility of the manufacturer.
A charge will be made for collection, return and repair where it
does not meet with the above stated terms of this guarantee".
Conditions
You are advised to check all deliveries carefully.
Should packaging
be damaged you MUST reject it or sign for it as damaged.
Claims for
shortages or damages in transit must be advised within 24 hours of
receipt of order to Sitting-comfortably.co.uk on 0121 322 0927 or
via email. Any such damage reported within 24 hours will be
collected and replaced by SC. In this instance we require that the
product is returned in the original packaging/ boxing, securely
fastened. Claims made outside this time limit will NOT be accepted.
Repairs Under Guarantee
We
want to make a repair or replacement as quick as possible for
you. Please contact us in the first instance to obtain return authorisation
tel 0121 332 1850 or via email.
Any item subject to a claim under guarantee must be
returned to SC carriage paid, for inspection.
If you
would like us to arrange a courier collection on your behalf we
will of course be happy to do this as long as the
original packaging has been retained for secure return
transportation. Re-imbursement of the carriage
is at the discretion of SC after inspection.
Items are returned at
your own risk and we accept no responsibility for loss or damage in
transit, neither will we repair such damage free of charge.
For your
own protection, please pack thoroughly , insure comprehensively and
obtain a receipt from the carrier.
Under warranty
either repair or replacement is totally at SC's discretion. In
either case warranty expires 12 months from the original invoice
date. After repair/ replacement your equipment will be returned to
you at SC's expense.
Please retain
your invoice as part of your Sitting-comfortably.co.uk guarantee.
Sitting-comfortably.co.uk
is part of the Beautelle Group of companies. For more details about
Beautelle Ltd please go to
www.beautelle.co.uk
sitting-comfortably.co.uk
P art of
the Beautelle Group of Companies
Sitting Comfortably Product Division
Moor Lane
Birmingham
B6 7HH
tel 0121 332 1850
fax 0121 332 1851
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All stools are manufacture in the UK to British Safety
Standards BS3379/BS5852 and Furniture & Fire Safety Regulations
S11324,1989 |
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